Travel Refunds

I’m writing this to make you aware of the different policies travel companies have regarding refunds.

The first example is Turkish Airlines. If you do book a flight with them, make sure the ticket is refundable before booking. It’s entirely possible only the airport taxes element of the flight cost is refundable. This is in contrast to other airlines such as Lufthansa, who in my experience, refund the entire cost of the ticket straightaway without quibbling.

Trainline will refund tickets. I found it easier to contact them regarding refunds at their email customer.relations@info.thetrainline.com rather than via their app.

Finally, for any travel related concerns or issues in the UK relating to refunds, I have found Transport Focus

https://www.transportfocus.org.uk/

to be tremendously useful and helpful. Unfortunately, my understanding is that they can’t help with any problems you might have with online companies.